Onboarding

What is Onboarding?

Onboarding is the structured process of guiding new users or customers through the initial steps of using a product or service. It typically includes tutorials, walkthroughs, tooltips, setup guides, and helpful prompts designed to reduce friction and ensure a smooth start. Effective onboarding increases user activation, reduces confusion, and sets a strong foundation for long-term engagement by helping users quickly realize the value of the product.